FAQ
Yes. We offer free or discounted shipping on eligible orders based on the order value:
- $250–$500: Up to $25 in shipping covered.
- $500–$1,000: Up to $50 in shipping covered.
- Over $1,000: Up to $100 in shipping covered.
Shipping discounts are calculated at checkout. Sale and clearance items are excluded from shipping promotions.
Delivery times depend on product availability and the shipping destination. In-stock items are generally available for faster fulfillment, while special-order products may require additional time. Estimated special-order timelines are displayed on individual product pages.
Returns and exchanges are subject to our store policies and product eligibility. Please review our Returns & Exchanges policy or contact our customer service team at 1-800-803-0233 for assistance.
Items marked as final sale or specifically labelled "No returns or exchanges" cannot be returned or exchanged. Please review the product details carefully before purchasing.
Yes. We offer shipping to customers in the United States. Orders may be subject to customs duties, tariffs, and brokerage fees collected by the courier upon delivery. These additional charges may not be included in the product price or shipping cost.